Delivery

We are only sending orders on a Monday & Wednesday. Please accept that there maybe a delay with the delivery.

We only sell items that we have in stock. Please email if you wish to confirm our stock levels.

Dog park is still open just message us.
Delivery from £2.95 up to a maximum of £4.95 per order
FREE delivery when you spend £29.00 or more
Orders delivered in 1-3 days from dispatch
Delivery within the UK only
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Items we hold in stock - These are items that have an orange Add to Cart button as shown below

Items we don't hold in stock, but we recommend where to buy- Have a green 'View Best Price' as shown below


UK Delivery
We always aim to get orders where items are in stock out as quick as possible, the majority the same or next working day. We find that there is no benefit to us to hang on to your order.

Need your order in a hurry! use our Guaranteed 1-2 day Delivery service - CURRENTLY NOT AVAILABLE Pay only £6.95 for our Priority Delivery service (Zone 2&3 orders over 2kg in weight may incur an additional fee)



Delivery to UK Mainland
Standard delivery (1-3 working days)
Orders weighing less than 500g - £2.95
Orders weighing less than 999g - £3.95
Orders weighing more than 1000g - £4.95
Guaranteed Delivery (1-2 working days) £6.95

Surcharges - Some postcodes are classed as remote or offshore destinations; these may incur additional postal charges, see charges below

Delivery to UK Islands, Scottish Highlands & Northern Ireland (Zone 2&3) (excludes southern Ireland) Post codes starting with IV, HS, KA, KW, ZE, KA27-28, PA20-49, PA60-78, PH17-26 PH31-40, PH49-50, BT, IM, TR21-25

Zone 2&3 Additional charges
Order Weight Standard Delivery Guaranteed Delivery
0g-2kg £0.00 £0.00
2kg -20kg * +£0.00 +£0.00

Channel Islands Zone 4- All areas with postcodes starting JE & GY. NOTE!  zone 2&3 costs apply

Southern Ireland - sorry we cannot post to here.

Europe & rest of the world - Sorry, we only deliver within the United Kingdom

If the incorrect delivery zone is selected we may have to cancel your order, If you are unsure about our delivery charges please email us or give us a call.


Delivery Time Scales

Standard Delivery Service:- these orders should arrive within 1-3 working days, via royal mail post or courier, (* Zone 2 & 3, 2-7 working days).

Guaranteed Delivery Service:- our priority service, these orders are generally sent the same or next day, Zone 1 is guaranteed to arrive in 1-3 working days, Zone 2 & 3 is guaranteed to arrive in 2-4 working days from the dispatch day.

Orders are processed, dispatched & delivered Mon-Fri only (working days). For standard delivery, please allow up to 10 working days for your order to arrive before contacting us, particularly during busy times, Bank Holidays, Christmas etc...


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14 day Return Policy -
We offer a 14 days return policy and we will not charge you a re-stocking fee. So long as your item is returned to us within 14 days in the same condition as we sent it to you, you will receive a full product refund. The returned item must not have been used, it must be in its original packaging with all tags attached. If an item has been tried on your dog for size, all hairs must be removed before its return. Return postage is the buyer's responsibility. Does not apply to clearance items.

Our returns form must be completed before returning an item, we will then email you instructions regarding your return Returns form here>>